Privacy policy
At Ninacoli (the “Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase on www.ninacoli.com.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We only collect personal information that is necessary and relevant to providing our services or completing transactions.
You may browse our website anonymously without creating an account. We do not identify visitors unless personal information is voluntarily provided.
When you create an account, place an order, or contact us, we may collect the following information:
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Full name
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Shipping address
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Email address
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Contact phone number
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Date of birth
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Gender
2. Use of Personal Information
Your personal information may be used for the following purposes:
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To process and deliver your orders
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To provide order updates, shipping notifications, and customer support
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To respond to inquiries or service requests
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To manage and maintain your user account
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To verify and process online payments
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To improve our website, services, and user experience
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To send relevant product or service information, unless you choose to opt out
We may share your name and delivery address with third-party service providers (such as logistics or courier companies) strictly for order fulfillment purposes.
Note: Logistics providers may request identity information where required for customs clearance or internal compliance procedures.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
For security reasons, sensitive payment details are not stored in a retrievable format. You may log in to your account to review your order history and manage your personal information.
4. Data Security
We take reasonable technical and organizational measures to protect your personal data, including:
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Restricting access to personal information
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Using secure systems to prevent unauthorized access
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Securely deleting personal data when it is no longer required
All payment transactions are processed using SSL (Secure Socket Layer) encryption, ensuring a high level of data protection.
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for losses resulting from unauthorized access caused by your failure to safeguard your login information.
5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties.
Personal data may only be disclosed under the following circumstances:
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To trusted third-party service providers involved in order fulfillment and website operations
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When required by law, regulation, or legal process
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When disclosure is necessary to protect life, safety, or legal rights
6. Cookies and Browsing Data
We may collect non-personal information such as IP address, browser type, device information, and website usage data to analyze trends and improve our services. This data does not personally identify individual users.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on our website. We encourage users to review this page periodically.
8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: customer_service@yiselieks.com
Company Information（企业信息）
Company Name（企业名称）：
黑龙江石薇商贸有限公司
Registered Address（企业地址）：
黑龙江省牡丹江市爱民区兴平东路兴东小区32号楼286号门市
Legal Representative（法人）：
周杰文
Website（网站）：
www.ninacoli.com
Contact Email（联系邮箱）：
customer_service@yiselieks.com